Last Updated: 06/09/2026

Thank you for shopping with Boldpoint Print PNGs. Because our products are digital downloads, all purchases are considered final.

No Refunds or Returns

Due to the nature of digital products, we do not accept returns, exchanges, or refunds once a purchase has been completed or the digital files have been accessed or downloaded.

Digital products cannot be physically returned, and once a file has been delivered, it cannot be reliably retrieved or resold.

Before You Purchase

Please carefully review the product description, preview images, file format, size, and other listed details before completing your purchase.

If you have any questions about a product before purchasing, please contact us and we will be happy to assist you.

Damaged, Missing, or Incorrect Files

Although refunds are generally not available, we want you to receive the product you purchased.

If you experience an issue such as:

• A file is missing from your order.
• A file is corrupted or cannot be opened.
• You received an incorrect file.
• There is a technical issue with your download.

Please contact us with your order details and a description of the issue. We will review the problem and, where appropriate, provide a replacement file or another reasonable solution.

Custom Orders

Custom digital orders are also non-refundable and non-returnable once the work has been started or the final digital files have been delivered.

If you need changes to a custom order, please contact us as soon as possible. We will do our best to accommodate reasonable revision requests according to the terms agreed upon for your order.

Contact Us

If you have any questions or concerns regarding your order, please contact us through our website:

Website: BPP PNGs

We are always happy to help resolve legitimate technical or order-related issues.

By completing a purchase on our website, you acknowledge and agree to this Refund & Return Policy.